Business Process Management (BPM)

Refers to aligning processes with an organization's strategic goals, designing and implementing process architectures, establishing process measurement systems that align with organizational goals, and educating and organizing managers so that they will manage processes effectively. Business Process Management or BPM can also refer to various automation efforts, including workflow systems, XML Business Process languages and packaged ERP systems. In this case the management emphasizes the ability of workflow engines to control process flows, automatically measure processes, and to change process flows from a computer terminal.

Learn More About Business Process Management (BPM)

Vintage Old Stock is a fictional antique car-restoration business that has implemented BPM to improve its core processes of customer service, quoting of restoration jobs and gaining visibility into the turnaround time for a restoration job.

VOSton Mutual is a fictional insurance company specializing in personal property lines of insurance. As the company has grown, so too has the number of claims. To streamline the claims process, customers may submit new claims directly. ActiveVOS is deployed to orchestrate and co-ordinate the claims process.

In this short demo Dr Michael Rowley explains how you can use BPMN 2.0 primatives to quickly model your processes in the ActiveVOS Designer.

See how to use the ActiveVOS designer to create BPMN 2.0 compliant business processes.

Find out how to use the ActiveVOS designer to make executable business processes ready for deployment.

Analyst Sandra Rogers says that "organizations are discovering that the use of more visual and self-documenting solutions can better ensure that requirements are commonly understood and agreed upon, and measure if certain business goals met. Utilizing a BPMS like ActiveVOS can help individuals capture current and future states. It allows for multiple and concurrent cycles while designing and enhancing business processes. Because of this, BPMS software can greatly impact overall business results."

A survey of the vendors featured in the Ovum Decision Matrix report and other prominent BPM vendors reveal the very positive news that BPM is one of the few rapidly growing enterprise software markets. This report explores the competitive dynamics within the BPM market, and helps businesses select a vendor based on its technology strength, reputation among customers, and impact on the market. Ovum provides a complete view of vendor capabilities and advises on those that businesses should consider.

Forrester has identified 15 key technology components and evaluated their current and future ecosystem phase, business value-add, and overall trajectory to support a more thorough planning of BPM program efforts (Forrester subscription required).

This paper describes how ActiveVOS makes it easy to use service-oriented standards to combine people, processes and systems into a unified solution that delivers on the promise of business process management.

In this webinar replay, MWD Advisors Research Director Neil Ward-Dutton and Dr. Michael Rowley, CTO of Active Endpoints, explain how a BPM methodology can eliminate, rather than exacerbate, complexity to deliver on corporate goals. Neil delves into how BPM can offer a SOA-based foundation for seamless, simple process development and Michael demonstrates how this can be put into practice with ActiveVOS, an easily scalable and affordable solution for process integration and automation. Application architects, developers, IT project managers and systems integrators in telecom will find this replay invaluable.

Analyst David S. Linthicum explains that "the value of Service Oriented Architecture (SOA) is the concept of agility, or the ability to limit risk through the management of change. Today, many enterprises are fighting to make this a reality, yet few approach SOA using the right methodologies and technology, and most have yet to define the real value of SOA and/or agility."

Forrester Research’s Randy Heffner offers guidance on how to create a holistic approach to detailing how SOA and BPM can help you build your digital business. Using a few basic concepts, it’s possible to implement a rationalized, cost-effective set of technologies that take advantage of modern computing. Active Endpoints CTO Dr. Michael Rowley demonstrates how the ActiveVOS BPMS leverages these core ideas to build compelling process applications.

We are happy to share the news that Active Endpoints customer Tele2, a European telecom headquartered in Sweden, with over 30 million customers in 10 countries, has achieved some remarkable milestones implementing the ActiveVOS business process management system (BPMS).

Bloor Research recommends Active Endpoints' visual orchestration product for enterprises that are looking at BPMS to help them get control of their business processes.

In this webcast replay, you can see how the ActiveVOS BPMS uses Actuate BIRT to deliver integrated reporting. And, you will learn how it is possible to put even greater control of reporting and analysis directly into the hands of the same users who designed an organization's automated processes.

Neil Ward-Dutton of MWD Advisors says in the webcast "Making the Right Connections Between BPM and SOA" that sometimes, depending on what your business focus is, SOA and BPM can be like ships passing in the night. If that's happening in your enterprise, it's a real shame. Watch the replay of this webinar in which Neil and Active Endpoints CTO Michael Rowley make a business and technology argument for linking BPM and SOA initiatives in your organization. It's a compelling case...and one we hope you will consider adopting in your organization.

Listen to this informative session by Neil Ward-Dutton, Research Director, MWD Advisors, and Michael Rowley, CTO, Active Endpoints, about "What It Really Takes to Collaborate." They explore the organizational, cultural and technical elements that combine to create successful BPM deployments.

This webcast examines how, in an era of shrinking budgets, Government IT can employ "smart applications" to deliver smarter services and help spur economic activity. It also includes a live demonstration of the Active Endpoints BPMS, which can be used to orchestrate existing capabilities into new smart applications. Michael, who is an expert in BPMS standards, will comment on the importance of BPMN 2.0 and other standards that government IT should understand to assess the strategic implications of deploying "smart applications."

In the first episode in the series, "Team Dynamics in BPM Projects: Avoiding the Pitfalls of Forced Marriage," Active Endpoints CTO Michael Rowley and industry analyst, blogger and BPM expert Sandy Kemsley take a look at the opportunities and potholes that occur when the introduction of BPM necessitates new kinds of interdepartmental interactions. They explore questions including "What makes a good BPM implementation team?"; "Who do I need to involve to be successful with BPM?" and "Is a BPM center of excellence something we have to do to be successful?"

In the second episode in the series, "How to Explain BPMN to Business Users," Michael and Sandy explore just how much BPMN business users should know. They answer questions including "What makes BPMN the standard in documentation and communication?"; "How much BPMN is just enough to make business users dangerous?" and "What are the useful bits of BPMN that business users should know?" A demonstration of ActiveVOS, a BPMS that features a BPMN 2.0 modeler the whole team can use and serves the needs of the entire project team, including architects, project managers, developers and business analysts, is included.

Related Terms

Asynchronous Process, Batch Processing, BPM Software, BPM Suite, BPM System, Business Analytics, Business Process, Business Process Automation, Business Process Change Cycle, Business Process Design or Redesign